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The NoSiappa buyer guarantee

Buy used phones without the fear of getting scammed. Your money is protected from the moment you pay until you have the phone in your hands and confirm it's right.

Aap ke paise mehfooz rehte hain jab tak phone theek na pohnch jaye.

You're covered if

  • The phone never arrives.
  • It is not as described (wrong model, grade, storage, or condition).
  • It fails an authenticity or IMEI/PTA check.
  • It arrives activation-locked (iCloud or Google account not removed).
  • It is dead on arrival or damaged in transit.

In every one of these cases, a valid claim within your 48-hour inspection window gets you a full refund to your original payment source.

Frequently asked

What is NoSiappa's buyer guarantee?

NoSiappa holds your payment until you receive the phone and confirm it is as described. If it never arrives, isn't as described, fails an IMEI/PTA check, or is activation-locked, you get a full refund. You have 48 hours after delivery to inspect and report a problem.

How long do I have to inspect the phone?

You have a 48-hour inspection window after delivery. Check the IMEI, confirm there is no activation lock, and test the device. Confirm if all is well, or open a claim if it isn't.

How do refunds work?

If a claim is upheld, the full amount you paid is refunded to your original payment source. NoSiappa reviews disputes with a first response within 24 hours.